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Join Date: Aug 2017 Posts: 0 
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1999-02-10 1081
I read a couple of posts suggesting to buy Boomers from Ritchie tractor. Has anyone had any real experience with them? Comments?
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| JES
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1999-03-28 2087
I bought a NH 1925 from Ritchie. My experience was initially very good. Stewart was very responsive to us and handled the sale very competantly. I had several problems with them after the tractor arrived. First, the tractor was almost 4 gallons low on hydro oil, so we had to run out to the local NH dealer and pick up 5 gallons. We called Ritchie to complain that the tractor had not been setup completely and stewart offered to send us 5 gallons. After discussing it, we both agreed they would send a replacement set of filters instead (no one wants to ship 5 gallons of hydro throught the mail). Two weeks later, no filters, so I called again. Again promised but never got the filters. This may have been just an oversight on thier part, but it definitely gives the impression that they don't care about you after the sale. Also, found out later that a Bushhog finish mower (bought at the same time) had not had its belt adjusted properly at Ritchies. Found out after the mower ate the belt. I am now in the market for a new backhoe and was considering New Hollands, but I am still undecided if I will give Ritchie a shot on this one. ....
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